+ When will I receive my product activation key?

Your product activation key is displayed on a web page at the end of the purchase process and is also be sent by electronic mail.

If there is a delay in your credit card provider authorizing the transaction, your registration key will be provided only by email and only after credit card authorization takes place.

For assistance, please contact sales@getdata.com.

+ Shipping of CD's and Dongles?

The purchase price includes shipping costs. Note: GetData is NOT responsible for any customs, excise, or import duty applied by other agencies.

Your CD is produced on demand at the time of your order by our CD manufacturing robots. This ensures that on your CD you will always receive the most up to date version of the software purchased. Your CD is posted the following business day. Please allow 10 days for delivery.

Activation dongles are sent by courier. You will be provided with on-line tracking information to track your order.

+ Can I use a purchase order?

Companies can place a purchase order (PO) by using the "Purchase Order" option in the shopping cart checkout. An order reference number with then be provided.

A copy of your PO paperwork containing our purchase order reference number can be sent to sales@getdata.com (the fastest method) or faxed or mailed to :


GetData Sales Australia
1A, 124 Forest Road
Hurstville NSW Australia 2220
Phone: +61 2 8208-6053
Fax: +61 2 9580-8447
Email: sales@getdata.com

Note: Government agencies or approved commercial organizations can finalize payment on 30 day terms. Other organizations will require full payment either by credit card or wire transfer before product is shipped.